Post Pandemic Partnering or “Are we there yet?”

as Published in Forbes.com -  Even before Covid-19, many leaders often commented that we were experiencing a disruptive business climate. Oh, little did we know. This climate has often been called VUCA: volatility, uncertainty, complexity, and ambiguity. The phrase started with the U.S. Military to describe the new world order or rather disorder after the [...]

By |2022-04-13T18:51:43+00:00February 23, 2022|

Do You Have a Lighthouse Reference Account?

Welcome back to our Partner Readiness series, where Gary Lam and I share actionable insights to help you develop your partner program. In the previous article, we discussed the importance of creating a repeatable sales model. This makes it a perfect segue for our next topic: Lighthouse reference Accounts. What are they? Why do you [...]

By |2021-12-20T17:18:33+00:00December 20, 2021|

Leading The PAC With Strategic Listening

As recently published in Forbes.com According to Forrester, 75% of world trade goes through or involves a partner before it is delivered to the end-user. This underscores that partners are an increasingly important route to market. For some businesses, it is your partner who provides the customer experience. So how can you be sure your partners have [...]

By |2021-10-30T18:14:30+00:00October 30, 2021|

Do you need an Ecosystem Code of Conduct?

Not only are we in an age of ecosystems, but we are also in an age of growing awareness of corporate social responsibility. With this is a commitment to treating all workers with respect and dignity, ensuring safe working conditions and conducting environmentally responsible, ethical operations.  That commitment commonly extends to expectations in the supply [...]

By |2021-05-15T16:48:52+00:00May 14, 2021|

The Leadership Style of Collaborative Ecosystems

Businesses are coalescing into ecosystems and becoming more interconnected, dynamic and interdependent. This trend began well before the pandemic but has accelerated in the past year. The trend is driving a reexamination of how we manage our businesses, employees and partners as we adjust to this environment. An ecosystem business model requires a more agile, [...]

By |2021-04-19T21:45:02+00:00April 19, 2021|

Finding Opportunity in Disruption: Pivot your Ecosystem Strategy

Have you rethought your partner ecosystem strategy in terms of what new opportunities lie ahead?  Are you prepared to find the opportunity in disruption?  We can assume that business as usual is not going to work in today's volatile business climate because business has become unusual. Yet, disruptive times are times of great opportunity for [...]

By |2020-08-26T14:25:43+00:00August 25, 2020|

Partner Relief in Uncertain Times

Small businesses have been unusually hard-hit in these uncertain times. The dynamics of the partner ecosystem is that most of the partners are small business and they serve small businesses. Being a small business myself, I know how precarious cash flow can be. Many of these businesses are seeing their revenues shut down as their [...]

By |2020-05-12T18:58:05+00:00April 20, 2020|

Why Principles-Based Collaboration Is Essential For Agile Ecosystems

as published in Forbes.com. As we enter an "Era of Ecosystems," we need a different approach and thinking to manage these multi-dimensional and multi-lateral business relationships. I believe the partner management processes that have been developed as a profession are still relevant, but we do need to rethink how we apply them. Nine-way governance models [...]

By |2019-12-17T22:28:16+00:00December 17, 2019|

We Need All of our Alliances to be Agile!

In early 2018, my colleague Laura Powers, an Agilest Icon, and I held a workshop on Agile Partnering. One of our attendees was Kristina Scott, Sr. Director Partner Enablement, Marketing, Operations at Seclore. Seclore is an emerging security software startup with a broad ecosystem of channels, technology alliances and OEMs. A year after the workshop, [...]

By |2019-09-16T16:36:05+00:00September 16, 2019|