Complex versus Complicated?

I was recently asked if partnering is complex or complicated. This had me stumped because I had always thought of these terms as synonymous. So I did some homework. I found a great article from MIT Sloan that gave me a good working idea of the differences. Here it is in a nutshell: "Complicated problems can be [...]

By |2023-06-22T19:10:24+00:00June 22, 2023|

Are You Easy to do Business With?

Ease of Doing Business (EoDB) is frequently cited as a key element in successful partnering. In my business, I often find that partners cite that they partner with the Big Brand Gorilla in their market because they have to—customers demand it. But if they're given a choice, they will lead with the Challenger Chimp, a [...]

By |2023-06-22T18:48:13+00:00June 22, 2023|

Nurturing Business Ecosystem Maturity

Digital business models are revolutionizing how leaders conduct business. This is not just a technology industry phenomenon but one that reaches across industries. With your car having more computing power than your phone from ten years ago, is there any doubt that many industries are heavily technology dependent? Understanding how digital business works makes it [...]

By |2023-06-22T18:50:50+00:00June 1, 2023|

How Do You Know If Your Partner Ecosystem is Healthy?

as Published in Forbes.com As companies move inexorably to ecosystem business models, this drives many changes in how we conduct business. One of the more elusive aspects of these new models is evaluating how we know they are working. How do we measure success, and what KPIs indicate a healthy ecosystem? Traditional metrics used for [...]

By |2022-09-06T22:04:05+00:00September 6, 2022|

Post Pandemic Partnering or “Are we there yet?”

as Published in Forbes.com -  Even before Covid-19, many leaders often commented that we were experiencing a disruptive business climate. Oh, little did we know. This climate has often been called VUCA: volatility, uncertainty, complexity, and ambiguity. The phrase started with the U.S. Military to describe the new world order or rather disorder after the [...]

By |2022-04-13T18:51:43+00:00February 23, 2022|

Do You Have a Lighthouse Reference Account?

Welcome back to our Partner Readiness series, where Gary Lam and I share actionable insights to help you develop your partner program. In the previous article, we discussed the importance of creating a repeatable sales model. This makes it a perfect segue for our next topic: Lighthouse reference Accounts. What are they? Why do you [...]

By |2021-12-20T17:18:33+00:00December 20, 2021|

Creating a Repeatable Sales Model in a Targeted Vertical

Previously on this #partnerreadiness blog series, Gary Lam and I discussed the importance of creating a partner program, and how to ensure your company’s culture is indeed partner-friendly. In this article, we focus on the next element in partner readiness. Are you ready to elevate your sales model and target a specific business vertical? In this article, [...]

By |2021-11-23T23:00:37+00:00November 23, 2021|

Partner-Friendly? or Partner-Phobic? What is Your Company Culture?

Welcome back to our Channel Jumpstart blog series! After discussing the importance of creating a partner program in our previous article, @Gary Lam and I have once again joined forces to address one of the least asked questions in the industry: Is your company culture partner-friendly or partner-phobic? In this article, we will cover: Why you need a [...]

By |2021-10-15T15:51:58+00:00October 15, 2021|

Are You Ready to Create a Channel Partner Program?

Are you an ISV partner looking to create a channel program to accelerate revenue? If so, this article is for you. I’ve partnered with Gary Lam, an expert in partnering with Salesforce ISVs. We’ve co-authored this blog and because there are a lot of moving parts in the process of creating a successful channel partner [...]

By |2021-09-04T16:44:31+00:00September 4, 2021|