The Soft Stuff is the Hard Stuff

Collaborative competencies are a distinct set of skills that effective alliance professionals have in applying the processes and practices described in the previous blog but collaborative competencies also include many ‘soft skills’.  The softskills are ironically the most difficult ones, often gained through on-the-job-training and years of experience. These include being able to assemble virtual, [...]

By |2018-07-27T18:51:33+00:00November 15, 2013|

Cracking the Code on Alliance Performance

Alliance Management Practices: Performers and Underperformers All business managers, not just those managing alliances, have been challenged with navigating a stormy economy. We had to make decisions on where to cut back, how to to make the best of diminished resources, and still achieve targeted business outcomes.  2010 may show some glimmers of recovery but [...]

By |2018-09-11T21:47:02+00:00November 12, 2010|

Culture of Collaboration

Is your company partner friendly? Or is every attempt at collaboration an uphill battle? I heard one partner manager describe her partnership with one company as “hand-to-hand combat.” Another partner manager described his partner as “infested with partnering antibodies,” -- not surprisingly this was from the life sciences sector. On the other hand, some companies [...]

By |2018-09-11T21:45:09+00:00August 23, 2010|

Collaboration Philosophy

Launching new website turned out to be much more of an involved exercise than I imagined. In this day and age, the website is the face of the company and so a new website caused us to rethink the business, the practice areas, and the positioning of PhoenixCG for the future.  Since the founding of [...]

By |2018-07-27T18:51:49+00:00March 25, 2010|

Creating Value from Innovation and the Role of Alliances

Innovation takes many forms.  We often focus on innovation as technological breakthroughs and indeed those are important to fuel corporate growth.  But there are other forms of innovation which can be just as powerful and just as disruptive to the status quo in creating strategic competitive advantage.  Innovation in operations, in business processes and in [...]

By |2018-07-27T18:51:49+00:00December 3, 2009|

Collaborative Capability

Certification assures Collaborative Capability: Taking Partnering to the Next Level I was fortunate to be featured in an interview for the Marketing Thought Leadership series with Linda Popky, Marketing Master and recently named one of Silicon Valley's Top 100 Women of Influence.  In this podcast interview, I was asked to speak about the growing recognition [...]

By |2018-07-27T18:51:49+00:00November 19, 2009|

Social Media at Your Service

One area in which social media is gaining traction is support services.When you combine partners in an interactive forum they become a self-help community.When you add customers to the mix, your partners become very competitive in demonstrating their expertise to the customer base.The result is very organic but very effective way of providing support services. [...]

By |2018-07-27T18:51:49+00:00October 12, 2009|

Is Social Media Crossing the Chasm in Partner Management?

Findings from a Survey Conducted by Phoenix Consulting Group, June 2009Well, arguably yes and no. Some technologies that might be labeled early Web 2.0 were in pretty widespread usage. Others such as Twitter are caught up in the tornado. Some, such as MySpace, already seem to be in decline. Blogs, wikis, and web meeting technology [...]

By |2018-07-27T18:51:49+00:00September 10, 2009|

Strategic Alliances – More now than ever

Strategic alliances are often viewed as a strategy for growth and perhaps not always a strategy for economically challenging times. But many of the reasons that make strategic alliances a good idea in good times make them an even better strategy for uncertain times. What are these reasons to partner? Create greater value for customers. [...]

By |2018-09-14T17:32:27+00:00October 13, 2008|

Coopetition – Sleeping with the Enemy

The April meeting of the Silicon Valley/Norcal Chapter of the Association of Strategic Alliance Professionals featured a panel discussion on Coopetition. It turns out to be as hard to pronounce as it is to do. The panel often struggled with every verb and noun form of it: Coopetive, co-opeting. It might have been humorous, but [...]

By |2018-07-27T18:52:05+00:00April 25, 2008|