Dashboards for Partner Program Assessments

Ensure Maximum Value from Partnerships and Strengthen Customer Relationships

Visualize Partner Success via Executive Dashboards

PhoenixCG works with top organizations to create and implement partner program metric systems which provide vital customer and partner feedback. This feedback is essential to:

Building more productive and effective partner relationships
Managing multiple partner relationships to achieve corporate goals
Selecting the right metrics to track performance
Ensuring increased productivity across all channels to better serve customers
Recognizing and taking advantage of synergies produced by partners working together
Understanding the key drivers of success for each partner.

PhoenixCG has partnered with CustomerImpact to provide our customers with executive dashboard capabilities, which enable easy distribution and real-time access to the results of your partner program assessment, in addition to other powerful tools.

Partner Success Dashboards - Analysis/Reporting

CustomerImpact features dynamic Partner Dashboards which incorporate key partner and customer intelligence, along with related operational and financial metrics. Analyze and monitor how you are doing via interactive dashboards that allow you to drill down and pinpoint the source of problems. Providing partner feedback to the right people within your company leads to a rapid understanding of business performance. With that information, drive smarter and faster decisions.

You Will:

Identify problem areas requiring immediate action through highly visible on-screen alerts
Transform analysis into customized action plans
Prioritize action based on expected returns from both a financial and partner-centered perspective
Compare perceptions of both partners to identify and deal with areas of disconnect
Fine tune partnering strategies, program operations

What CustomerImpact Delivers:

Professionally created surveys that gather partner and customer feedback
Interactive, visually engaging dashboards that highlight the relationship between key data elements
Real-time analytics and verbatim intelligence through sophisticated text analysis
Workshops for partner managers & program staff
Real-time access to partner feedback for each partnership team.

To learn more about Partner Program Assessments and Partner Success Dasboards, send an email to info@phoenixcg.com.